/* 고객·CRM — console.css 셸 재사용 */
.crm{flex:1;min-width:0;overflow-y:auto;padding:22px 26px 60px;background:var(--color-bg-subtle,#F5EEE9);}
.crm__intro{margin-bottom:14px;}
.crm__h1{font-size:22px;font-weight:800;letter-spacing:-.02em;margin:0;}
.crm__sub{font-size:13px;color:var(--color-text-muted,#6B5F57);margin:5px 0 0;}
.crm__kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:16px;}
.crmkpi{background:var(--color-surface,#fff);border:1px solid var(--color-border,#E0D5CC);border-radius:13px;padding:14px 16px;}
.crmkpi__v{font-size:23px;font-weight:800;letter-spacing:-.02em;}
.crmkpi__l{font-size:12.5px;font-weight:700;color:var(--color-text,#3D342E);margin-top:3px;}
.crmkpi__d{font-size:11px;color:var(--color-text-subtle,#9A8C82);margin-top:2px;}
.crmkpi--warn .crmkpi__v{color:var(--rose,#E11D48);}
.crm__lb{font-size:12px;font-weight:800;letter-spacing:.04em;text-transform:uppercase;color:var(--color-text-subtle,#9A8C82);margin:6px 0 11px;}
.crm__segs{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-bottom:20px;}
.crmseg{background:var(--color-surface,#fff);border:1px solid var(--color-border,#E0D5CC);border-radius:14px;padding:15px 16px;cursor:pointer;transition:border-color .12s,transform .12s;}
.crmseg:hover{border-color:var(--accent,#F4521E);transform:translateY(-2px);}
.crmseg__top{display:flex;align-items:center;gap:10px;margin-bottom:9px;}
.crmseg__ic{width:36px;height:36px;border-radius:10px;display:grid;place-items:center;color:#fff;font-size:14px;}
.crmseg__n{font-size:22px;font-weight:800;letter-spacing:-.02em;margin-left:auto;}
.crmseg__name{font-size:14px;font-weight:800;color:var(--color-text-strong,#15110E);}
.crmseg__d{font-size:11.5px;color:var(--color-text-muted,#6B5F57);margin-top:2px;line-height:1.4;}
.crmseg__act{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;font-weight:700;color:var(--accent-text,#B23A12);margin-top:10px;}
.crmcard{background:var(--color-surface,#fff);border:1px solid var(--color-border,#E0D5CC);border-radius:15px;padding:16px 18px;}
.crmcard__head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:10px;}
.crmcard__t{font-size:15px;font-weight:800;margin:0;}
.crmcard__note{font-size:11.5px;font-weight:700;color:var(--amber,#92660C);background:var(--amber-bg,#FEF3C7);border-radius:999px;padding:4px 10px;}
.crmtbl{width:100%;border-collapse:collapse;font-size:13px;}
.crmtbl th,.crmtbl td{text-align:left;padding:10px 8px;border-bottom:1px solid var(--color-divider,#EDE4DD);}
.crmtbl th{font-size:11px;font-weight:700;color:var(--color-text-muted,#6B5F57);text-transform:uppercase;letter-spacing:.04em;}
.crmtbl tr:last-child td{border-bottom:none;}
.crmtbl__nm{font-weight:700;color:var(--color-text-strong,#15110E);}
.crmtbl__note{font-size:11px;color:var(--color-text-subtle,#9A8C82);margin-top:2px;}
.cs-draft{background:var(--amber-bg,#FEF3C7);color:var(--amber,#92660C);}
.cs-run{background:var(--ok-bg,#E5F4EC);color:var(--ok,#1F8A5B);}
.cs-done{background:#E2E8F0;color:#475569;}
.crmpill{font-size:11px;font-weight:800;padding:3px 9px;border-radius:999px;white-space:nowrap;}
.rk-high2{background:var(--rose-bg,#FFE4E6);color:var(--rose,#E11D48);}
.crmcrumb{font-size:13px;color:var(--color-text-muted,#6B5F57);margin-bottom:12px;}
.crmcrumb a{color:var(--color-text-muted,#6B5F57);cursor:pointer;font-weight:600;}
.crmcrumb a:hover{color:var(--accent,#F4521E);}
.crmcrumb b{color:var(--color-text-strong,#15110E);}
.crmbtn{display:inline-flex;align-items:center;gap:7px;font-size:13px;font-weight:700;font-family:inherit;cursor:pointer;background:var(--accent,#F4521E);color:#fff;border:none;border-radius:10px;padding:9px 15px;}
.crmbtn:hover{filter:brightness(1.06);}
.crmbtn--ghost{background:var(--color-surface,#fff);color:var(--color-text,#3D342E);border:1px solid var(--color-border-strong,#D8CCC2);}
.crmmodal{position:fixed;inset:0;z-index:80;background:rgba(15,23,42,.55);display:grid;place-items:center;padding:24px;}
.crmmodal__p{width:min(520px,96vw);background:var(--color-surface,#fff);border-radius:18px;box-shadow:0 24px 64px rgba(0,0,0,.32);}
.crmmodal__h{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--color-divider,#EDE4DD);}
.crmmodal__h h3{margin:0;font-size:16px;font-weight:800;display:flex;align-items:center;gap:9px;}
.crmmodal__x{width:30px;height:30px;border-radius:8px;border:none;background:var(--color-bg-subtle,#F5EEE9);cursor:pointer;}
.crmmodal__b{padding:18px 20px;display:flex;flex-direction:column;gap:13px;}
.crmmodal__f{display:flex;align-items:center;gap:10px;padding:14px 20px;border-top:1px solid var(--color-divider,#EDE4DD);}
.crmf{display:flex;flex-direction:column;gap:5px;}
.crmf span{font-size:12px;font-weight:700;color:var(--color-text,#3D342E);}
.crmin{padding:9px 12px;border:1px solid var(--color-border,#E0D5CC);border-radius:9px;font-size:13px;font-family:inherit;}
.crmin:disabled{background:var(--color-bg-subtle,#F5EEE9);color:var(--color-text-muted,#6B5F57);}
.crmta{padding:9px 12px;border:1px solid var(--color-border,#E0D5CC);border-radius:9px;font-size:13px;font-family:inherit;min-height:62px;resize:vertical;}
.crmin:focus,.crmta:focus{outline:none;border-color:var(--accent,#F4521E);}
/* block 흐름 + 아이콘 절대배치: 본문의 인라인 <b>/<code>가 flex 아이템으로 쪼개져 세로로 깨지던 것 봉인(display:flex → block). 아이콘은 좌측 gutter 고정. */
.crmnote{display:block;position:relative;font-size:11.5px;color:var(--color-text-muted,#6B5F57);background:var(--color-bg-subtle,#F5EEE9);border-radius:9px;padding:10px 12px 10px 32px;line-height:1.5;}
.crmnote > i{color:var(--accent,#F4521E);position:absolute;left:12px;top:11px;}
.crmnote code{background:var(--color-bg,#fff);border-radius:5px;padding:0 4px;font-size:11px;}
@media(max-width:1100px){.op{grid-template-columns:var(--op-rail) 1fr;}.side{display:none;}.crm__kpis,.crm__segs{grid-template-columns:repeat(2,1fr);}}
@media(max-width:760px){.crm__segs{grid-template-columns:1fr;}}